X7Turbo VPN - Technical Support

📞 Contact Us

If you encounter any issues while using X7Turbo VPN, we're here to help.

• Technical Support Email:* [email protected]
• Response Time:* Within 24 hours (business days prioritized)

🔧 Frequently Asked Questions

Connection Issues

• Q: Unable to connect to VPN server?*

A: Please check the following:

• Ensure network connection is working
• Verify server address, username, and password are correct
• Check if pre-shared key is entered correctly
• Try switching to other nodes
• Restart the app and try connecting again
• Q: Connected successfully but can't access the internet?*

A:

• Check iOS system VPN permission settings
• Go to Settings > General > VPN & Device Management > VPN to confirm configuration is enabled
• Try disconnecting and reconnecting